Latest Thinking
We are constantly on the lookout for the latest books, articles, and podcast to power our thinking
Here you’ll find a curated collection of sources ( some written by us ), which we love and refer to often
Books
These are books we have written ourselves
Eric Schaefer / David Sovie
Reinventing the Product: How to Transform your Business and Create Value in the Digital Age
Kamil Michlewski
Design Attitude
Joyce Yee / Emma Jeffries / Kamil Michlewski
Transformations: 7 Roles to Drive Change by Design
Nicolaj Siggelkow / Christian Terwiesch
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Alec Ross
The Industries of the Future
David J. Bland / Alexander Osterwalder
Testing Business Ideas: A Field Guide for Rapid Experimentation
J. Robert Rossman
Designing Experiences
Articles
The Experience Disrupters
MIT Sloan Management Review
Discovery-Driven Digital Transformation
Harvard Business Review
Design Roadmapping in an Uncertain World: Implementing a Customer-Experience Focused Strategy
California Management Review
Competing on Customer Journeys
Harvard Business Review
The Loyalty Economy
Harvard Business Review
Improving Data Strategy to Create the Best Customer Experiences
MIT Technology Review
Meet the New Disrupters
MIT Sloan Management Review
Is 3D Printing the Future of Battery Design?
MIT Technology Review
Don’t Let Your Strategy Be Hijacked
MIT Sloan Management Review
Your Apple Watch Might One Day Spot if You’re Developing Alzheimer’s
MIT Technology Review
F1 Drivers are Getting Biometric Gloves that Monitor the Stress of Racing
MIT Technology Review
Podcasts
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